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Whether you need help with your account, have a trading question, or want to explore institutional solutions — our team responds quickly with clear, actionable guidance.
< 4h
Avg. response
24/5
Desk hours
EN
Multilingual*
How we handle your request
Step 1
You submit
Form, email, or live chat with your question
Step 2
Auto-routing
Message tagged by topic and priority
Step 3
Specialist review
Account, trading, or compliance expert assigned
Step 4
Resolution
Clear answer or follow-up within hours
support@webstriva.com
Detailed inquiries & documents
Phone
+1 (800) 555-0199
Urgent account & platform issues
Office
Level 42, One Financial Hub, Limassol, Cyprus
Registered business address
Help Center
Self-service guides & FAQs
Instant answers before you write in
Send us a message
Fill out the form and we'll route your inquiry to the right team. Include as much detail as possible — account ID, screenshots, or error messages help us resolve issues faster.
Account & KYC
Verification, profile updates, and security
Funding
Deposits, withdrawals, and payment methods
Trading
Orders, leverage, spreads, and platform
Partnerships
IB programs, institutional, and white-label
Office hours
Support desk: Monday–Friday, 24 hours during global market sessions. Weekend email monitoring for urgent account security matters.
Common questions
Many answers are already in our knowledge base — save time with a quick search.
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